You would like to successfully run your website and application without worrying about managing your…
We don’t just manage your Kubernetes cluster, we provide a fully maintained open-source software stack…
As a future-oriented app engine, we simplify the use and management of your web applications.…
Using our Root Dedicated Servers, you benefit from our powerful infrastructure on two independent sites…
Virtual clusters have their own API server, which makes them much more powerful and better…
You would like to run a Large Language Model (LLM) that works with human language…
Our TechTalkThursday #22 took place on the 5th of Dezember 2024 at 6PM in our…
With the first snow, we were enticed by the mountains: Our coworking retreat took place…
Web development has evolved significantly, with numerous tools and frameworks streamlining the coding process. However,…
Every company wants its products and services to be seen. This requires a marketing professional…
In today’s rapidly evolving tech landscape, modern systems like Kubernetes are often seen as the…
At Nine, we’ve been hard at work refining Deploio, our platform for deploying applications with…
We helped Renuo AG to smoothly transition everything that was running on Heroku to Deploio,…
We helped mühlemann+popp to smoothly realise the migration from the Google Cloud to the Nine…
We supported healthinal with the implementation of a new monitoring system based on Managed Kubernetes.…
We have been instrumental in helping cab to implement an outstanding hosting solution that offers…
We helped Stadler Form to find the right technical solution. At the same time, there…
Nine operates the reliable and stable infrastructure for PUPIL, an all-in-one solution for digital school…
With us, you won't find an ordinary call centre, but a team of experienced professionals with comprehensive know-how in all areas covered by our products and services.
We know that problems are not tied to office hours. That’s why we offer you a multi-level support system to ensure that you get the help you need at any time.
You can reach our support team during our regular business hours (Monday to Friday from 9am to 6pm) by phone at +41 44 637 40 40 or by email to support@nine.ch. For critical emergencies outside these hours, our 24/7 emergency on-call service is available for an additional fee.
You can rely on our certified support. We understand that efficient and competent support is crucial to the success and the uptime of your applications. That’s why our team of certified experts is on hand to ensure that your system and applications run smoothly. Focus on your core business – we’ll take care of the rest.
Many years of experience, extensive knowledge and various certificates characterize our team
We can help you around the clock, 7 days a week if required
Our customers regularly rate our support with top marks
An extensive collection of hints, tricks and assistance offers support for frequently asked questions
Our digital library supports you with well-founded information in all areas. In addition, our ISO 27001 and ISO 9001 certifications as well as our alignment with FINMA Circular 2008/7 «Outsourcing Banks» guarantee a high level of data protection, information security and quality – even for demanding projects.
Your satisfaction is what drives us. As a technical partner at eye level, we take the strain off you in the operation and production of your applications – with reliable support, clear SLAs and by having your back on infrastructure and platform issues.
«Over the past 15 years, the collaboration with Nine has always impressed us. They not only offer us an excellent hosting solution, but also competent support in all matters.»
«Nine is the ideal partner and impresses with its expertise, competence, reliability and exceptionally strong support, offering us an all-round successful solution that is convincing from A to Z.»
No company can run efficiently without customer support. This is no different at Nine: every day, we receive numerous exciting inquiries that are answered by our Customer…
Do you have any questions about our products? Either contact Sales or go directly to your cockpit to see all the possibilities at Nine.
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