Infrastructure · Two data centres in the Zurich area

Two data centres. One redundant network.

Our production servers and backups are distributed across two separate data centres in the Zurich area, NTS / ColoZüri and NTT Zürich 1. A route-redundant dark fibre ring connects both sites, so a problem at one site doesn’t take down the other.

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Two independent sites Dark fibre ring with 2x 10 Gbps Uptime Institute Tier IV Data stays in Switzerland
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Use Cases Data Centres Built In Redundancy FAQ
Use cases

Sound familiar?

“Our data must stay in Switzerland.”

How our infrastructure helps

All our data centre locations are physically in Switzerland, in Zurich and Rümlang. You’ll find which product runs where under data centre locations on docs.nine.ch.

“A single outage must not stop us.”

How our infrastructure helps

Production servers and backups are distributed across both sites, and a route-redundant dark fibre ring connects them. If part of the ring is disrupted, the remaining parts take over automatically.

“Our regulator asks about the data centre.”

How our infrastructure helps

With the Cert+ option, we run your servers in an ISO 27001 certified data centre at NTT Zürich 1. The operator provides an ISAE 3000 Type 1 report that is relevant for outsourcing under FINMA Circular 2018/3 «Outsourcing – banks and insurers».

“We care about the energy behind our IT.”

How our infrastructure helps

NTS / ColoZüri runs on 100% renewable electricity, NTT Zürich 1 on CO₂-neutral electricity. We compensate our own CO₂ emissions annually, and with ClimateCare you can do the same for your products.

Our data centres

NTS / ColoZüri and NTT Zürich 1

Both sites are carrier-neutral and connected to the Swiss Internet Exchange (SwissIX).

NTS / ColoZüriNTT Zürich 1
LocationZurich City, AltstettenRümlang, Canton of Zurich
Availability standardUptime Institute Tier IVUptime Institute Tier IV
AccessPersonnel and goods airlock with biometric access control (fingerprint)Badge after identity verification by security guards at the security operations centre
ElectricityEnergy-efficient data centre running on 100% renewable electricityCO₂-neutral electricity
NetworkHosts Swiss and international fibre carriers and internet service providers, plus a core switch of the SwissIX Internet Exchange for multi-homed infrastructure with free peeringConnected to the Swiss Internet Exchange, with access to major public, private and hybrid cloud providers and redundant carrier meet-me rooms
PowerRedundant emergency power with diesel generators and batteriesOver 10,500 m² of data centre space, maximum IT load of 20 MW, separate 2N-redundant UPS systems (A and B supply) per building, two independent external substations with up to 30 MVA
CertificationsOur own ISO 9001 and ISO/IEC 27001 applyISO 9001, ISO/IEC 27001, ISO 22301, ISO 14001, ISO 50001, PCI DSS and more, full list on docs.nine.ch
Cert+ optionNot availableAvailable (ISO 27001 certified data centre)
Built in

What every site provides

Emergency power

Redundant emergency power systems with diesel generators and batteries.

Climate control

Redundant climate control with cold aisle containment: instead of cooling the whole room, we cool only the aisles in front of the servers.

Internet connection

Redundant connectivity. All Nine products include a flat 1 Gbps traffic rate (excluding BGP announcements).

Fire protection

Fire and smoke alarm systems and gas fire extinguishing.

Surveillance

Video surveillance of the entrances and an alarm system with secured building shafts.

Rack access

Racks locked with our own cylinders and keys. Guests without permanent access only when accompanied by authorised persons.

Redundant by design

How both sites work together

  1. 01

    Two separate sites

    Production servers and backups are distributed across NTS / ColoZüri and NTT Zürich 1.

  2. 02

    Dark fibre ring

    A route-redundant dark fibre ring connects both data centres and exchanges data at 2x 10 Gbps.

  3. 03

    Automatic takeover

    If part of the ring is disrupted, the remaining parts automatically take over the data transfer.

Backups

Backups are stored at a separate location, isolated from the other systems. Managed Server backups are encrypted and kept in two separate data centres.

FAQ

Frequently asked questions

Where are your data centres?
NTS / ColoZüri is in Zurich Altstetten, NTT Zürich 1 in Rümlang in the Canton of Zurich. Both are in Switzerland. Which products are available at which location is listed under data centre locations on docs.nine.ch.
Can I choose the location?
Yes, for many products. For services that communicate with each other, we recommend the same location to keep round trip times short. Different locations make sense if you want higher fault tolerance.
What is Cert+?
An option for regulated customers: we run your servers in the ISO 27001 certified data centre NTT Zürich 1. The operator provides an ISAE 3000 Type 1 report that is relevant for outsourcing under FINMA Circular 2018/3.
Can I visit the data centre?
With Colocation or Server Housing, you can get your own access and reach your rack at any time. How access works at each site is described under data centre access on docs.nine.ch.
Where do I find legal and data protection documents?
In the legal documents on docs.nine.ch, including our technical and organisational measures (TOMs) and the data processing agreement.
From the docs

Go deeper on docs.nine.ch

Data centre locations →Which products are available at which location. Data centre access →How access works at NTS / ColoZüri and NTT Zürich 1. Certifications →Our certifications and those of our data centres. Technical and organisational measures (TOMs) →Physical, logical and organisational controls at Nine.
Read on

You might also be interested in

Your own hardware in our data centres? Colocation & Server Housing →Rack space and server housing at both sites. Independently audited Certifications →Our ISO 9001 and ISO/IEC 27001 certifications. How we compensate our CO₂ emissions ClimateCare →Certified myclimate projects, for your products too if you like.

Questions about our infrastructure?

Get in touch if you need more detail for your own due diligence or compliance process.

Talk to an expert

Talk to our experts

Do you have questions about our products? No problem. Contact our sales department or go directly to your Cockpit to see all the possibilities at Nine.

Contact Sales Go to Cockpit

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