Cloudflare · Official Cloudflare Partner

Cloudflare, licensed and supported by your Swiss partner.

DDoS protection, web application firewall and CDN in front of your Nine infrastructure. Choose an Enterprise License, a fully managed Business License configured and monitored by our Swiss team, or support access for your own licence. With all three options, you can reach us around the clock through our emergency service.

Fully managed from CHF 400.– per month DDoS · WAF · CDN 100% uptime SLA (Enterprise) ISO 27001 · SOC 2 and PCI DSS with Enterprise
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Use cases

Sound familiar?

“Bots are hammering our shop.”

How Cloudflare helps

The web application firewall filters requests before they reach your server, with up to 100 custom WAF rules on the Business License and up to 1,000 on the Enterprise License. On Apache, you can also block bot requests yourself.

“A DDoS attack must not take us offline.”

How Cloudflare helps

All options include DDoS protection: volumetric and application-layer attacks are mitigated on Cloudflare’s global edge network. The Enterprise License adds Enterprise DDoS mitigation and priority.

“Our pages should load fast for customers worldwide.”

How Cloudflare helps

Cloudflare caches your content and delivers it close to your users. Its global network spans 337 locations in over 100 countries (as of June 2026) and reaches 95% of the internet-connected world population within 50ms. The Enterprise License adds global traffic acceleration and caches files up to 5 GB.

“We take online payments and need proof of compliance.”

How Cloudflare helps

ISO 27001 is included in all our managed licence tiers. The Enterprise License adds SOC 2 Type II and PCI DSS 4.0 compliance, a 100% uptime SLA with service credits and direct support from Cloudflare.

“We don’t want to manage TLS certificates ourselves.”

How Cloudflare helps

TLS termination and certificate management at the edge simplify the encrypted delivery of your applications. Cloudflare automatically issues a wildcard certificate for your main and subdomains.

“We already have our own Cloudflare licence.”

How Cloudflare helps

Keep full control of your existing licence, including dashboard and API, and add our support when you need it.

Tiers

Enterprise or Business?

We offer three Cloudflare options: from a fully managed licence to support for your own licence. Across all three options, we provide a 24/7 emergency service. Hours billed separately cost CHF 250.–.

Enterprise LicenseFully Managed BusinessSupport Access for your own licence
Price per monthOn requestCHF 400.–CHF 120.–
SetupCHF 400.–CHF 400.–No setup fee
Contract term12 months1 monthMinimum 6 months
Available forEveryoneCustomers with existing Nine products onlyCustomers with existing Nine products only
Licence managed byUsUsYou
Dashboard and API accessYesNoYes
Change requests by usIncluded, plus 2 hours of consulting per monthIncludedCHF 250.–/h
Direct support from CloudflareYesNoAs per your own licence
Web application firewallAdvanced ruleset, up to 1,000 custom rulesStandard ruleset, up to 100 custom rulesAs per your own licence
DDoS protectionIncluded, with Enterprise DDoS mitigation and priorityIncluded, without Enterprise DDoS mitigationAs per your own licence
Uptime SLA100%NoAs per your own licence
ComplianceISO 27001, SOC 2 Type II, PCI DSS 4.0ISO 27001As per your own licence

Cloudflare limits upload size and timeouts depending on the licence, and sub-subdomains need an additional certificate. We help you plan this for your application. You can find technical limits such as cache size, upload limit, timeout and DNS analytics in the full comparison on docs.nine.ch.

Managed Service

You focus on your application. We take care of Cloudflare.

Who does what depends on the option you choose.

We handle

Setting up Cloudflare in front of your Nine infrastructure
Configuration, monitoring and change requests on our fully managed licences
Licence management for the Enterprise and Business License
A 24/7 emergency service with all three options

You decide

Which option fits you, and whether you want access to the dashboard and API (Enterprise, own licence)
With your own licence: full control over the dashboard, and our support when you need it at our hourly rate
Available for

Works alongside these products

The Fully Managed Business License and Support Access are available only for customers with existing Nine products that are to be protected via Cloudflare.

Pricing

What does Cloudflare cost?

Enterprise License On request
Support Access for your own licence, per month CHF 120.–

Fully Managed Business License plus a one-time CHF 400.– setup fee, available only for customers with existing Nine products. Enterprise License plus CHF 400.– setup fee, individual contract. Support Access for your own Cloudflare licence with a minimum 6-month term. Full, current pricing overview in the Price Calculator.

Trust

What customers say

Official Cloudflare Partner ISO 9001 ISO/IEC 27001
«The hosting switch to Nine was a complete success: our online shop is significantly more performant and the support is excellent.»
Samuel WyssDirector of E-Commerce
FAQ

Frequently asked questions

What upload limit applies to Cloudflare?
The HTTP POST request size limit depends on your licence type: 100 MB on Free and Pro, 200 MB on Business, 500 MB on Enterprise. We can request a further increase for you through Cloudflare support.
Do I need an extra certificate for sub-subdomains?
Cloudflare automatically issues a free wildcard TLS certificate for the main and subdomains. For a sub-subdomain such as "sub.site.example.org" you need an additional certificate through Cloudflare’s "Advanced Certificate Manager" (a paid Cloudflare add-on). This certificate needs to be active before the domain is routed through Cloudflare, otherwise the site will not work.
Can the default timeout limit be increased?
The default connection timeout is 100 seconds. Enterprise customers can have the "Error 524: timeout" limit increased to up to 6,000 seconds, via the Cloudflare API or on request through our support.
Do I need to adapt my Content Security Policy (CSP)?
Possibly. If you use CSP headers, you may need to adapt them so certain Cloudflare features work correctly.
Can I use my own DNS server instead of Cloudflare DNS?
A CNAME setup with your own DNS server is possible, but only with a Business or Enterprise licence. Your DNS server needs to support CNAME flattening for the root entry.
Does Mutual TLS (mTLS) keep working after Cloudflare is activated?
No. Since Cloudflare terminates the TLS connection at the edge, existing Mutual TLS no longer works directly afterwards. For this use case, Cloudflare offers the "Cloudflare Access" service.
Can I manage multiple domains under one account?
Yes, multiple domains per account are possible, but each domain needs its own licence. Since we only manage Business and Enterprise accounts, an additional domain used purely for forwarding may need its own, separately self-managed account with a free licence.
Can I use the Cloudflare API for automation?
Yes. A security token lets you access the Cloudflare API, for example to automate Worker deployments or other actions.
Can I keep my own Cloudflare licence and still get support from you?
Yes. With our support option for existing Cloudflare licences (from CHF 120.– per month), you keep full access to the dashboard and API, while we take care of support and configuration changes at our hourly rate when needed. Active management and monitoring are not included. Available only for customers with existing Nine products that are to be protected via Cloudflare.
Who is responsible for configuration and operation?
This depends on the option you choose. With our fully managed licences, we take care of configuration, monitoring, and change requests. With your own Cloudflare licence, you keep full control over the dashboard, and we support you as needed.

Technical questions? You’ll find the details in the documentation.

One provider

One provider, from rack to app.

From colocation to Root and Managed Products, platforms and services: all with us, in our Swiss data centres. The highlighted layer is this page. Grow from one layer to the next without switching providers.

One Swiss teamGrow without switching providers

Not sure which Cloudflare option fits your infrastructure?

We’ll find out together, with no obligation, which option is right for you.

Talk to our experts

Do you have questions about our products? No problem. Contact our sales department or go directly to your Cockpit to see all the possibilities at Nine.

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